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PetO Price Guarantee*

At PetO we promise to provide the best choice of products at the lowest everyday prices. We frequently check our products to ensure we offer competitive prices. We’re so sure we have the lowest everyday prices, if you find a cheaper price within 20kms of your local store, even if it’s on special, we’ll beat it by 10%!*

*Terms & Conditions

*1. Price Guarantee applies to personal shopping for products stocked in PetO stores. PetO services such as grooming, dog-wash, and shelter adoptions are not included.
2. Price Guarantee is only eligible for use by customers that are a part of our PetO Pals Family with a valid email address.
3. Price Beat as part of Price Guarantee includes every day and promotional prices from physical stores within 20 kilometres of the PetO Store you visit (at the time of price beat.)
4. For online prices, we will Price Match any cheaper advertised price, providing the online store is;
• An Australian online business and has a physical store within 20kms of a PetO Store
• Is not an online only store (where they have no physical stores)
5. Price Guarantee excludes all Cyber Events such as Click Frenzy, Black Friday, Cyber Monday, AfterPay Day.
6. Price beat and price match is only available at PetO stores and is not applicable to PetO online prices.
7. Adequate confirmation of competitor’s current publicly advertised price is required to be produced by the customer (either physical or digital).
8. When matching a competitor’s pricing, the product must be in stock in the required quantities in the competitor’s retail or online outlet.
9. The product must be identical (e.g. same brand, same size, same variety/flavour, etc.).