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Loyalty Program

Here at PetO, we're crazy about pets and aim to make your shopping experience with us convenient, rewarding and FUN! That's why we're welcoming you to our PetO Pals Loyalty Program which rewards you, as a pet parent, for loving your pet.

Join us here or in any PetO store so you can start being rewarded. One easy step, a lifetime of benefits.

JOIN NOW LOGIN TO YOUR ACCOUNT

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FREE 3 x $10 BONUS VOUCHERS

To welcome you to the PetO Pals family, after your first purchase you’ll be rewarded with 3 x $10 vouchers! That’s one $10 voucher each month, for the next three months, to spend online or in-store. Each voucher is valid for 30 days with no minimum spend so your pets can be spoilt monthly!

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FREE $10 VOUCHER

We’re rewarding you with a $10 voucher every time you spend $250 to use online or in-store on your next purchase. Your spend is accumulated over time and you can keep track of it in your online account. We’re keeping it simple – no confusing points system, simply be rewarded when you spend.

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BRAND DISCOUNTS

Each purchase on participating leading brands from Premium Food and Pharmacy, will reward you with a discount to spend on your next purchase from the same brand. You can even use your brand discount on a different product or size (food or pharmacy) within the same brand – even if it’s on sale!

Your brand discount is valid for 3 months for Premium Food Brands, and valid for 6 months for Premium Pharmacy Brands.

Please note that for online orders only one Brand Discount can be applied per order. 

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EXCLUSIVE MEMBERS ONLY OFFERS

You’re special to us! That’s why as a PetO Pals member, you’ll receive exclusive offers available ONLY for our PetO Pals, including early access to sale events, freebies and more!

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Sign up for an account online.

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PURCHASE ACCEPTANCE

Please Note: "CUSTOMER SELF DECLARATION" By purchasing ROYAL CANIN Prescription Diet, you acknowledge and agree that the following is true and accurate to the best of your knowledge.

  1. I confirm that my pet was examined by a Veterinarian who recommended the use of ROYAL CANIN Prescription Diet on the basis of his/her diagnosis.
  2. I have read and understood that whilst my pet is being fed ROYAL CANIN Prescription Diet, it is recommended that seek veterinary advice at least every 6 months regarding the usage of ROYAL CANIN Prescription Diet.
  3. I have read and understood that I need to seek immediate veterinary advice if my pet's condition deteriorates in any way whilst I use ROYAL CANIN Prescription Diet.

PURCHASE ACCEPTANCE

Please Note: "CUSTOMER SELF DECLARATION" By purchasing HILLS Prescription Diet, you acknowledge and agree that the following is true and accurate to the best of your knowledge.

  1. I confirm that my pet was examined by a Veterinarian who recommended the use of HILLS Prescription Diet on the basis of his/her diagnosis.
  2. I have read and understood that whilst my pet is being fed HILLS Prescription Diet, it is recommended that I seek veterinary advice at least every 6 months regarding the usage of Prescription Diet.
  3. I have read and understood that I need to seek immediate veterinary advice if my pet's condition deteriorates in any way whilst I use HILLS Prescription Diet

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